Refund policy

LOAF SOCIETY — Return & Refund Policy

Each LOAF SOCIETY product is made to order. Because items are produced specifically after an order is placed, we do not accept returns or exchanges for change of mind, incorrect size selection, or incorrect color selection.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery.

Include your order number and clear photos showing the issue. After reviewing your claim, we may offer a replacement or refund when appropriate.

You do not need to return a damaged or defective item unless we specifically ask you to do so.

Wrong size or color

Please check the product description and available sizing information carefully before ordering. We cannot offer a return, exchange, or refund when the size or color selected by the customer was ordered and produced correctly.

Change of mind

Because our products are made to order, we do not accept returns or exchanges simply because you change your mind after the product has been produced.

Lost or delivery-related orders

If your order has not arrived or there is a delivery problem, contact us with your order number so we can investigate the shipment and determine the appropriate resolution.

Refunds

If a refund is approved, it will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Contact us 

If you have a problem with an order or need assistance, contact LOAF SOCIETY through the contact information provided on our website  loafsociety.com@gmail.com